Shipping and Returns
Processing Time All items are made to order. Please allow 10–14 business days for production before shipping.
Shipping Options
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Standard: $12.00 — 10–14 business days with tracking
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Express: $25.00 — 5–8 business days via DHL
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Free standard shipping on orders over $129
Returns & Exchanges Due to the custom, handmade nature of our products, all sales are final.
We carefully inspect and photograph each piece before shipping. If your figurine arrives damaged, please contact us within 48 hours with photos of the damage and packaging — we will review and arrange a solution.
We want you to love your custom piece. If you have any concerns, message us and we'll make it right.